Self Collection 

Self collection of orders is available at Compass Point Shopping Mall and 268 Upp Bukit Timah Road from Monday - Friday 11am to 8pm subject to prior arrangement. Advance notice of 3 days is required. Please state the intended date and time of collection during checkout. Our customer service will contact you via email / phone call within 2 working days (exclude sat & sun/public holidays) upon receiving your order. 

Deliveries Option Available 

We will process your order within 2 working days following payment clearance. This is excluding delivery time required.

Shipping fees is charged according to the weight/size of package and to the rates of Singapore Post or our Courier Service provider. We provide delivery options ranging from normal mail, registered mail, local courier services to express door delivery. The option available to you will depend on the product intended to purchase. For example, small items like stickers or tattoos will have normal mail or registered mail options available while big bulky items like kitchen sets will only have courier or door delivery services available.

The delivery options available and their charges will be shown in the checkout page for the customer.

Please see the table below for estimated delivery time as provided by Singapore Post. 
Normal mail: 1-2 working days 
Registered mail: 2-3 working days

Important Note: No tracking number is provided for normal mail delivery services. We are not responsible for any packages lost during shipment for delivery by normal mail / normal airmail since no form of tracking is possible. We will however obtain a Certificate of Posting from the post office as proof that we had mailed out the package and will provide the customer with a copy upon request.

We strongly encourage our customers to opt for registered mail and the tracking number will be provided.

Local Courier/ Door Delivery:
Local courier rates are charged according to the size of the package. Local courier packages are usually delivered in 2 working days to the door step upon payment clearance. 

Door Deliveries options are available from 9am-6pm. Please select this delivery option if you have a time/date specific delivery or if you have an urgent order. For deliveries outside this timing, such deliveries will be subjected to our agreement. Should an agreement be acknowledged, there may be a surcharge in delivery fee and this will be informed to customer before order confirmation. If we are somehow unable to deliver the package to your timing request, we will inform the customer during order processing and advise any alternative option. 

Free Delivery:

Any purchases above $200 will be entitled to free local delivery. We may use local courier or door delivery services to fulfill this at our own discretion.

Purchases from Affliated Sites:

We regret that combined delivery of purchases from our affiliated sites will not be available due to different operations.

Worldwide Delivery 

We do worldwide delivery. Please contact us for shipping rates and available options.